Terms of Use

Please read these terms and conditions ("Terms") carefully before using the Red Electrical Distributors Ltd website ("Website" or "Service") operated by Red Electrical Distributors Ltd ("we," "us," or "our").

By accessing or using the Service, you agree to be bound by these Terms.

1. Use of the Service

You agree to use the website only for lawful purposes and in a manner that does not infringe on the rights of, restrict, or inhibit anyone else's use and enjoyment of the website.

You are responsible for maintaining the confidentiality of your account and password. You agree to accept responsibility for all activities that occur under your account or password.

2. Intellectual Property

The website and its original content, features, and functionality are owned by Red Electrical Distributors Ltd.

You may not reproduce, modify, distribute, transmit, display, perform, publish, or create derivative works from any part of the website without our prior written consent.

3. User Content

By submitting content via the website, you grant us the right to use, modify, display, reproduce, and distribute such content on the website.

You agree not to submit content that is unlawful, defamatory, obscene, invasive of privacy, or otherwise objectionable.

4. Limitation of Liability

To the fullest extent permitted by applicable law, in no event shall Red Electrical Distributors Ltd, its affiliates, directors, employees, or agents be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including, but not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses resulting from the use of or inability to use the Service.

5. Links to Other Websites

Our website may contain links to third-party websites or services that are not owned or controlled by Red Electrical Distributors Ltd. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

You acknowledge and agree that we shall not be responsible or liable for any damage or loss caused by or in connection with the use of any third-party content, goods, or services available on or through such websites.

6. Returns Policy

We aim to ensure you are satisfied with your purchase. If there is an issue with your order, please report any discrepancies within 7 days of receiving your goods.

6.1. Return Conditions:

  • Only goods purchased within 28 days will be considered for return.
  • All returns may be subject to a handling charge.
  • Returned goods must be in their original packaging and in good condition: unused, unopened, and undamaged.
  • Goods with an expiry or best-before date may be declined for return.
  • It is the customer's responsibility to return the stock and ensure it is appropriately packed.
  • Refunds or replacements can only be issued upon receipt and approval of returned goods.

7. Errors and Omissions

Red Electrical Distributors Ltd is not responsible for any errors, inaccuracies, or omissions in product information, pricing, or any other content on our website or in communications. While we strive to provide accurate and up-to-date information, we do not guarantee the completeness or reliability of any information.

8. Email Marketing Policy

By registering an account or placing an order, your email address may be added to our marketing list. You can unsubscribe at any time using the link in our emails.

9. Changes to Terms

We reserve the right to modify or replace these Terms at any time. Changes will be posted on this page, and continued use of the website constitutes acceptance of the revised Terms.

10. Contact Us

If you have any questions or concerns about these Terms, please contact us.

By using the Service, you agree to these Terms and acknowledge that you have read and understood our Privacy Policy and Cookies Policy.